Insurance
Testing Transformation for an Insurance Core System Replacement
Manthrasoft Delivery TeamClient Engagement & QA · 8 min read
The project involved replacing the core insurance system and streamlining business-as-usual (BAU) processes. The scope of testing spanned manual testing, automation testing, and performance testing across critical application modules and product types.
Objectives
- Address 40% customization in the core application to ensure functionality aligns with specific business requirements.
- Implement a phased approach for product migration, testing all critical products with 100% coverage.
- Test data migration workflows, validating policies with varying statuses for complete process flows.
- Validate all batch jobs and reports for both functionality and performance.
- Ensure application stability to support concurrent access by 500+ users across multiple branches.
Core Modules
- Product Setup
- New Business
- Policy Servicing
- Agency Management
- Claims
- Collections and Payments
- Accounting
- Reinsurance
Products
- General Insurance (Personal): Private Motor, Home, Health, Travel, Fire
- General Insurance (Commercial): Fleet Motor, Goods in Transit, Construction
- Life Insurance: Unit-Linked, Universal Life, Medical Life
Solution Approach
Comprehensive Manual Testing
- Designed test cases to validate all customized business processes and workflows.
- Conducted full coverage testing for each migrated product phase.
Automation Testing
- Automated repetitive test cases using tools like Selenium and UFT to ensure consistency and reduce execution time.
- Focused on regression testing to handle frequent updates during phased migration.
Data Migration Testing
- Developed specific scenarios for policies with varied statuses.
- Verified end-to-end data flow for migrated policies across modules.
Performance Testing
- Simulated 500+ concurrent users using JMeter and LoadRunner to validate system performance and scalability.
- Addressed bottlenecks to ensure optimal response times.
Batch Jobs and Reports Validation
- Tested all scheduled jobs for accurate execution and data processing.
- Validated the accuracy and timeliness of all generated reports.
Results
98% CoverageAchieved 98% test coverage for critical product lines and business workflows.
500+ UsersSupported 500+ concurrent users with consistent response times under 3 seconds.
70% Fewer DefectsReduced critical defects in production by 70% compared to the previous system.
60% Time SavingsAutomation reduced regression testing effort by 60%, accelerating project timelines.
- Improved Business Confidence: Comprehensive testing ensured all business-critical functionalities were delivered without disruption.
- Scalability for Future Enhancements: Automated testing frameworks enabled easier adaptation for future updates or migrations.
- Seamless User Experience: Optimized performance and minimal downtime ensured smooth application access across branches.
The comprehensive testing approach ensured a smooth transition to the new insurance core system, meeting all business objectives with reduced defects, enhanced performance, and improved efficiency. This structured and phased strategy provided a scalable framework for future product migrations and updates.
Manthrasoft Delivery Team
The engagement leads and QA specialists who scoped, staffed, and delivered this project for our client.